NXTRUNN
Partners
FeaturesPricingFor Run SpacesFor Race DirectorsFor ClubsFor CoachesConsumer app ↗
Sign inGet started — free
NXTRUNN
Partners
FeaturesPricingFor Run SpacesFor Race DirectorsFor ClubsFor CoachesConsumer app ↗
Sign inGet started — free
Legal

Event Organizer Terms

NXTRUNN LLC · Last updated · July 17, 2026

Governs anyone who creates, lists, promotes, or sells tickets to events through NXTRUNN. Supplements, and is in addition to, the Partner / Business Terms.

What's combined & why. These Organizer Terms include a dedicated "Payments & Payouts (Stripe Connect)" section (§5) instead of a separate Stripe document, because event payouts and the organizer's refund/chargeback responsibilities are inseparable from the organizer relationship. General partner obligations are in the Partner / Business Terms.

1. NXTRUNN is a platform only

NXTRUNN provides technology to list, promote, sell tickets to, and manage events. NXTRUNN is not the event organizer, promoter, host, or producer, does not run events, and is not a party to the agreement between you (the Organizer) and your attendees. You are solely responsible for your event.

2. Organizer eligibility & authority

You represent that you are at least 18, are authorized to organize and represent the event and its host organization, and that all event information you publish is accurate and lawful.

3. Your responsibilities as Organizer

You are solely responsible, at your own cost and risk, for:

  • Permits & licenses — all permits, road/route authorizations, and government approvals;
  • Insurance — obtaining and maintaining adequate event/liability insurance. NXTRUNN may require minimum coverage and that you name NXTRUNN LLC as an additional insured for certain events;
  • Safety — course safety, medical/first-aid provision, crowd management, emergency planning, and compliance with health-and-safety law;
  • Compliance — accessibility, local regulations, age restrictions, and any waivers/releases you require from attendees;
  • Attendee terms & refunds — setting, disclosing, and honoring your event/ticket refund and cancellation policy (consistent with the Refund Policy and law);
  • Accurate information — dates, location, pricing, what's included, and any changes; and
  • Conduct of your event — staff, volunteers, vendors, and third parties you engage.

4. Attendee relationship

The ticket contract is between you and the attendee. You must deliver the event as described, admit valid ticket holders, handle attendee issues and complaints, and provide refunds where your policy or the law requires. You are responsible for attendee data you receive (see Partner / Business Terms §8).

5. Payments & Payouts (Stripe Connect)

  • Ticket sales are processed via Stripe Connect as destination charges. You must onboard a Stripe Connect Express account and satisfy Stripe's KYC/banking requirements; Stripe's Connected Account Agreement applies to you.
  • Platform fee: NXTRUNN deducts a flat 10% platform fee on all paid ticket sales (regardless of promotional placement tier) and transfers the remainder to your connected account. You authorize this deduction.
  • Promotional placements (Standout $49 launch price; Headline admin/sponsor-managed) affect visibility only, not the per-ticket fee, and are non-refundable once run.
  • Payout timing depends on Stripe and your account status; NXTRUNN does not hold funds as a bank.
  • Refunds, chargebacks & reversals: you bear the cost of refunds and chargebacks on your events. If a buyer is refunded or wins a dispute, the amounts and associated fees may be reversed or deducted from your balance or future payouts. If your balance is insufficient, you remain liable to NXTRUNN and/or Stripe for the shortfall.
  • Taxes: you are solely responsible for all taxes on ticket sales and payouts and for any required filings/forms.

6. Event changes & cancellations

If you postpone, materially change, or cancel an event, you must promptly notify attendees and process refunds per your policy and the law. NXTRUNN may assist with communications/tools but is not financially responsible for your refunds or for losses caused by your cancellation.

7. Prohibited events & content

No unlawful, unsafe, fraudulent, or rights-infringing events; no events that violate the Community Guidelines. NXTRUNN may remove listings, halt sales, or withhold/reverse payouts for suspected fraud, safety risks, legal issues, or breach — at its discretion and to the extent permitted by Stripe and law.

8. Indemnification (broad — organizer assumes event risk)

You will defend, indemnify, and hold harmless NXTRUNN LLC and its affiliates, officers, and agents from any and all claims, liabilities, damages, injuries (including death), losses, and expenses (including reasonable legal fees) arising out of or relating to your event, including permits, safety, insurance, attendee injuries, your staff/vendors, your refunds/chargebacks, your tax obligations, and your breach of these Terms or law. This is in addition to the indemnity in the Partner / Business Terms.

9. Disclaimers & limitation of liability

NXTRUNN provides the platform "as is." To the maximum extent permitted by law, NXTRUNN is not liable for anything arising from the event itself, and NXTRUNN's aggregate liability relating to the event tools is capped at the platform fees NXTRUNN received for the affected event(s). Nothing limits liability that can't be limited by law.

10. Insurance & waivers

We recommend, and may require, that you: (a) carry minimum liability insurance and provide a certificate of insurance on request; (b) use attendee waivers and assumption-of-risk releases appropriate to your event; and (c) name NXTRUNN LLC as an additional insured. Requirements may vary by event type, size, and jurisdiction.

11. Termination

NXTRUNN may suspend or terminate your event tools/listings for breach, fraud, safety, or legal reasons. Obligations relating to live/sold events (delivery, refunds, payouts, taxes, indemnity) survive.

12. Governing law & disputes

Governed by the laws of the State of New Jersey, United States. The parties consent to the exclusive jurisdiction and venue of the state and federal courts located in New Jersey for disputes arising out of or relating to these Event Organizer Terms.

13. Changes & contact

We may update these Terms and will revise the "Last updated" date. NXTRUNN LLC, 1317 Edgewater Dr #2018, Orlando, FL 32804, United States · partners@nxtrunn.com · legal@nxtrunn.com.

Questions? Reach us at legal@nxtrunn.com · partners@nxtrunn.com. See all legal documents.
NXTRUNN
Partners
Every great run community starts with someone willing to build it. Built for the Movement.
Product
  • Features
  • Pricing
  • Status
  • Changelog
For
  • Run Spaces
  • Race Directors
  • Run Clubs
  • Coaches
  • Brands
Company
  • About
  • Press
  • Careers
  • Contact
Resources
  • Help center
  • partners@nxtrunn.com
  • Embeds
  • Partner agreement
Legal
  • Privacy
  • Terms
  • Cookies
  • DPA
  • Accessibility
© 2026 NXTRUNN, Inc.Boston · Brooklyn · everywhere there's a runner